Frequently Asked Questions

My lock is frozen - is there anything I can try?

The following approach can be helpful:

Fill a jug or bottle of hot water from the tap (NOT boiling from kettle) and slowly pour over the front face of the cylinder. Allow a couple of minutes for the heat to un-freeze the lock, and then spray our L4V lubricant or GT85 into the cylinder to disperse any water.

The key won’t go in or won’t turn…

During adverse weather conditions or high usage, it may be necessary to increase the maintenance frequency. An indication that lubrication is required is when key operation, including insertion into the cylinder becomes stiffer or more difficult than usual. We advise you only use a PTFE based lubricant on L4V cylinders, which could be our own L4V Lubricant or GT85.

How to Lubricate L4V cylinders

  1. Shake Lubricant can vigorously for several seconds to ensure contents are mixed.
  2. Insert the nozzle of the L4V Lubricant into the locks keyway and apply sufficient lubricant to penetrate the cylinder mechanism (approximately a 1 second burst).
  3. Run the key in and out of the cylinder several times.
  4. Apply a second short application of L4V Lubricant.
  5. Repeat running the key in and out of the cylinder mechanism.
  6. Test cylinder operation, and wipe any residue from external surfaces and key.
  7. If cylinder will still not operate, please contact your supplying dealer.

My key has snapped in the lock...

Unfortunatly the only fix for this requires a qualified locksmith. Please use the links below to find a locksmith in your area:

The cylinder has come out of my lock...

Unfortunatly the only fix for this requires a qualified locksmith. Please use the links below to find a locksmith in your area:

I have locked my keys in my van...

Please use the links below to find a locksmith in your area that can help you in an emergency:

ORDER BEFORE 12PM FOR NEXT WORKING DAY DELIVERY
CALL 01474 560077 OR EMAIL

Why Choose Locks 4 vans?

"I’ve been using Locks 4 Vans as my lock supplier for many years and have appreciated their commitment to constantly developing their lock range to adapt to ever-changing attack methods"

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