This website is operated by Locks 4 Vans Limited. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about:
Locks 4 Vans Limited ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.
We collect the following personal information that you provide to us:
Some examples of when we collect this information include (when registering as a customer) :
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
We may monitor communications such as emails and telephone calls for the following purposes:
Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include
Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
We collect information about our users for the following purposes:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share you personal information with any other 3rd parties.
We would like to send you information about
Such information could be sent by
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc).
If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.
No personal information has to be provided by you to us at any time.
We will hold your personal information for the following periods:
Email address - kept indefinitely or until the user unsubscribes.
These periods are no longer than necessary in each case.
The consequence to you of our use of your personal information is:
We will make a decision about whether you qualify for trade prices.
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way.
We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
user account access is controlled by a unique username and password; all data is stored on secure server.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
We will not transfer your personal information outside of the EEA at any time.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (GDPR)
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted on telephone: 0303 123 1113.
If you have any questions about this policy or the information we hold about you, please contact us by:
Locks 4 Vans Ltd,
Unit C4, Imperial Business Estate,
Telephone: 01474 560077
Calls will be answered at the following times:
Monday - Thursday 08:30am to 5pm
Friday 08:30am to 4:30pm
We may record calls for quality and training purposes